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Cookies Policy

This Cookies Policy explains how Queen88 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the choices available to you and how cookies relate to information collected through the website. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of our services.

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What cookies are

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device or remember information about a visit. Some cookies are placed directly by the website you are using, while others may be placed by service providers that support website functions, analytics, security, advertising or other services.

In this article

Cookies can be temporary or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains available depends on its purpose and the settings used by the website or relevant service provider.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device or browser information. For simplicity, this policy refers to all of these technologies as cookies unless a separate distinction is needed.

How cookies identify a visitor

A cookie normally identifies a browser or device rather than directly identifying a person. However, information obtained through cookies may be connected with account, transaction or other information where this is necessary for the operation of our website or services. We handle information collected through cookies in accordance with applicable privacy requirements and our Privacy Policy.

Why Queen88 Casino uses cookies

Queen88 Casino may use cookies for several purposes. The specific cookies used may change as the website, security requirements and supporting services develop. Cookies may be used independently or together, and not every cookie will be used by every visitor.

  • Strictly necessary cookies: These support core website functions, including page navigation, account access, session management, security checks, fraud prevention and the delivery of requested services. Some of these cookies cannot be disabled through ordinary website preference tools because the website may not work properly without them.
  • Preference cookies: These remember choices such as language, region, display settings and other preferences. They help provide a more consistent experience when you return to the website.
  • Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited and whether links or features work as intended. The information can help us identify errors, improve performance and make the website easier to use.
  • Security and risk-management cookies: These help detect unusual activity, protect accounts, support responsible access controls and reduce the risk of fraud, abuse or unauthorised use.
  • Functionality cookies: These support optional features and services that improve how the website operates. If you decline these cookies, some optional features may be unavailable or may not operate as intended.
  • Marketing or advertising cookies: Where used and permitted, these may help measure campaigns, limit repeated advertisements and provide information about the relevance or performance of advertising. They may be placed by Queen88 Casino or by selected service providers acting on our behalf.
  • Compliance-related cookies: These may help us record or apply consent choices, age or access controls, responsible gambling messages and other requirements relevant to the operation of an online gambling website.

Cookies do not change the rules of any game, guarantee a result or provide a way to bypass account, identity, age, location, security or responsible gambling checks. We may use information associated with cookies to help apply website controls and protect the integrity of our services.

Third-party cookies and information sharing

Some website functions may be supplied by third parties. These providers may use cookies or similar technologies to deliver services such as security, payment support, website hosting, analytics, customer assistance, content delivery, advertising measurement or fraud prevention. A third party may process information in accordance with its own privacy notice and contractual obligations.

We aim to use third-party services in a way that is appropriate for the purpose for which they are engaged. Depending on the service, information may include browser type, device characteristics, approximate location, pages viewed, referral information, general activity, cookie identifiers and technical event data. We do not treat cookie information as an automatic entitlement to access an account or gambling service.

Third-party websites, applications, social media services and advertising platforms may have their own cookies and privacy practices. If you follow a link or interact with content supplied by another organisation, that organisation may collect information directly from you. We recommend reviewing the relevant third party’s privacy information before using its services. Queen88 Casino does not control all third-party technologies or their independent privacy practices.

Where cookies are used to support marketing, measurement or personalised content, their use may be subject to your choices, applicable law and the settings available through the relevant service. Declining optional cookies does not necessarily prevent you from seeing advertising; it may instead make advertising less tailored to your interests.

Updates, privacy and contact

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. The updated version will be made available on the website and will apply from the date shown in the updated policy, unless a different effective date is stated. We encourage you to review this page from time to time so that you understand how cookies are used.

The information collected through cookies may be personal information where it can reasonably be linked with an identifiable individual. Our Privacy Policy explains how Queen88 Casino handles personal information, including the purposes of collection, possible disclosures, security practices, retention and the rights or choices that may be available to you under applicable Australian privacy law.

If you have questions about this policy, your cookie choices or the handling of information collected through the website, please use the contact or support channel made available on the Queen88 Casino website. We may need to verify your request before changing account-related information or responding to a privacy enquiry.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of cookies that are necessary to provide the website and the services you request. Where consent is required for optional cookies, we will provide the relevant choice or preference mechanism. You can withdraw or change optional cookie preferences at any time, subject to the technical limits described in this policy.